More Support. Less Hassle. More Sales.
BenefitMall Mid-Atlantic Regional Broker Resources
Be Unstoppable
To help you thrive and keep your business running smoothly, we’ve compiled your most-requested resources and key contact information in one location—because we know what makes you unstoppable is YOU.
Technology | BenefitMall Rewards Incentive Program | Value-Added Opportunities | Mid-Atlantic Locations
New Business Submissions
Hours: 8am - 5pm; Monday - Friday
Email: ma-newbusiness@benefitmall.com
Phone: 800-825-6650
Contact us for: New group submissions
- Preparing new groups for carrier implementation, maintaining carrier communications during submission
- Identifying missing information, entering enrollment date into carrier portals
Customer Service
Hours: 8am - 5pm; Monday - Friday
Email: BMS@benefitmall.com
Phone: 800-825-6650 (option 0)
Contact us for: Member issues, group issues, broker commission issues
- Adding dependents, employee and dependent terminations, copy of ID cards
- Terminations, address change, billing issues, reinstatements, COBRA
Digital Support
Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Agency Workspace, Client Ready Quote System, Online Enrollment
- Login help, system issues and questions
- System navigation and walk throughs
Secure Submission
Securely submit your client's manual enrollments quickly and easily with Secure Submission—now available directly from the Quick Actions toolbar in Agency Workspace!
- Quicker and easier navigation
Technology Solutions that Give You a Competitive Advantage
Next Generation Services & Digital Technology
Meet your customers where they are—online. BenefitMall's next generation technology wrapped in best-in-class services offers the expertise you can count on for seamless quoting to enrollment. Efficient, secure, digital benefits solutions that keep you and your clients safe.
Technology Resources
BenefitMall has invested millions of dollars in secure digital technologies because we're invested in helping you, our brokers and agencies, retain and grow your book of business in today's competitive landscape. And it all begins in Agency Workspace.
Agency Workspace User Guide
Securely manage your book of business from quote to enrollment in one secure location.
Download Guide
Quoting Made Easy
Create side-by-side plan comparisons and branded proposals with Client Ready Quote System (CRQS). .
Watch CRQS Video
EmployerFocus™
Your precise, paperless, single-source web-based employee benefits administration solution.
Watch VideoVisit the Compliance Center for...
- Broker Compliance Alerts
- Webinar Library
- Compliance Resources
- Podcasts
- Continuing Education
Simple. Seamless. Secure.
Agency Workspace is your single, seamless, and secure online location to manage your entire BenefitMall book of business—from quote to enrollment.
Visit the Agency Workspace page to access additional resources.
More Rewarding Ways to Celebrate Your Success
The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.
Value-Added Opportunities
Offering non-medical plans such as dental and vision along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.
Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.
Dental & Vision
With changing employee expectations, there's a higher demand than ever for non-medical benefits.
Watch Video
COBRA
COBRA is likely an employer's highest unfunded liability—so offer COBRA every time.
Learn More
FSA & DCAP Administration
Provide the Flexible Spending Account (FSA) and Dependent Care Assistance Plans (DCAP) your clients are expecting.
Learn MoreMid-Atlantic Locations
Rockville
15245 Shady Grove Suite 360
Rockville, MD 20850
Phone: (301) 517-4900
Toll-Free: (800) 472-4961
Fax: (301) 517-4919
Towson
501 Fairmount Ave Suite 400
Towson, MD 21286
Phone: (410) 512-3840
Toll-Free: (800) 825-6650
Fax: (410) 512-3984
Need Digital Support? Contact iGuy Today.
844-iGuy-Help (844-448-9435) | DigitalSupport@benefitmall.com