More Support. Less Hassle. More Sales.

BenefitMall Ohio Regional Broker Resources

Be Unstoppable

To help you thrive and keep your business running smoothly, we’ve compiled your most-requested resources and key contact information in one location—because we know what makes you unstoppable is YOU.

Agency Workspace | BenefitMall Rewards Incentive Program | Value-Added Opportunities | Ohio Locations

New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Email: OHNB@benefitmall.com
Phone: 866-344-4990 (option 1)
Contact us for: New group submissions

Preparing new groups for carrier implementation, maintaining carrier communications during submission
Identifying missing information, entering enrollment date into carrier portals

Customer Service

Hours: 8am - 5pm; Monday - Friday
Email: Ohbrokersupport@benefitmall.com
Phone: 866-344-4990 (option 2)
Contact us for: Member issues, group issues, broker commission issues

Adding dependents, employee and dependent terminations, copy of ID cards
Terminations, address change, billing issues, reinstatements, COBRA

Digital Support

Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Agency Workspace

Login help, system issues
System questions, navigation, walk throughs

Secure Submission

Securely submit your client's manual enrollments quickly and easily with Secure Submission—now available directly from the Quick Actions toolbar in Agency Workspace!

Quicker and easier navigation

Learn More

Visit the Compliance Center for...

Broker Compliance Alerts
Webinar Library
Compliance Resources
Podcasts
Continuing Education

Compliance Center

Simple. Seamless. Secure.

Agency Workspace is your single, seamless, and secure online location to manage your entire BenefitMall book of business—from quote to enrollment.

Download User Guide

More Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

Learn More

Value-Added Opportunities

Offering non-medical plans such as dental and vision along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.