
More Support. Less Hassle. More Sales.
BenefitMall Ohio Regional Broker Resources
Be Unstoppable
To help you thrive and keep your business running smoothly, we’ve compiled your most-requested resources and key contact information in one location—because we know what makes you unstoppable is YOU.
Agency Workspace | BenefitMall Rewards Incentive Program | Value-Added Opportunities | Ohio Locations
New Business Submissions
Hours: 8am - 5pm; Monday - Friday
Email: OHNB@benefitmall.com
Phone: 866-344-4990 (option 1)
Contact us for: New group submissions
- Preparing new groups for carrier implementation, maintaining carrier communications during submission
- Identifying missing information, entering enrollment date into carrier portals
Customer Service
Hours: 8am - 5pm; Monday - Friday
Email: Ohbrokersupport@benefitmall.com
Phone: 866-344-4990 (option 2)
Contact us for: Member issues, group issues, broker commission issues
- Adding dependents, employee and dependent terminations, copy of ID cards
- Terminations, address change, billing issues, reinstatements, COBRA
Digital Support
Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Agency Workspace
- Login help, system issues
- System questions, navigation, walk throughs
Secure Submission
Securely submit your client's manual enrollments quickly and easily with Secure Submission—now available directly from the Quick Actions toolbar in Agency Workspace!
- Quicker and easier navigation
Visit the Compliance Center for...
- Broker Compliance Alerts
- Webinar Library
- Compliance Resources
- Podcasts
- Continuing Education

Simple. Seamless. Secure.
Agency Workspace is your single, seamless, and secure online location to manage your entire BenefitMall book of business—from quote to enrollment.

More Rewarding Ways to Celebrate Your Success
The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

Value-Added Opportunities
Offering non-medical plans such as dental and vision along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.
Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.

Dental & Vision
With changing employee expectations, there's a higher demand than ever for non-medical benefits.
Watch Video
COBRA
COBRA is likely an employer's highest unfunded liability—so offer COBRA every time.
Learn More
FSA & DCAP Administration
Provide the Flexible Spending Account (FSA) and Dependent Care Assistance Plans (DCAP) your clients are expecting.
Learn MoreOhio Locations
Columbus
250 W. Old Wilson Bridge Rd. Suite 190
Worthington, OH 43085
Phone: (614) 987-3350
Toll-Free: (866) 344-4990
Fax: (866) 885-4747

Need Digital Support? Contact iGuy Today.
844-iGuy-Help (844-448-9435) | DigitalSupport@benefitmall.com