Safety & Security (background)

Safety & Security

Industry-leading cyber security ensures you and your client's information are fully protected.

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From PHI and PII to encrypting sensitive data, BenefitMall protects you and your clients' information.

information security overview

Information Security Overview

  • Data Security
    • Security Awareness Program provides annual training, security advisories, and a Security Champions Initiative
    • All PHI/PII data is encrypted at rest and in motion
    • Automatic alerts and encryption for emails containing PHI/PII
    • Third-party Information Security Risk Assessment is performed regularly
  • Endpoint and Systems Security
    • Protection on laptops and workstations includes USB drives disabled, anti-virus installed, and full disk encryption
    • Anti-virus installed on servers
    • Databases are encrypted
    • External vulnerability scans performed monthly along with laptop and workstation patches
  • Access Control
    • Password best practices followed
    • Multi-factor Authentication (MFA)
  • Third Party Security
    • Vendor Management Program verifies all third-party access to our systems
    • All vendors or third parties required to complete security risk assessment periodically
  • Network Security
    • Network access control for LAN ports and WiFi
    • Web content filtering and firewalls
    • Penetration testing semi-annually
  • Application Security
    • Data masking of sensitive data with role based access
    • Release management includes OWASP security testing and a full technical committee review
  • Business Resilience
    • Disaster Recovery Plans tested annually
    • Back-ups verified to meet Data Retention Policy
    • Incident Response Plan tested annually
  • Certification and Attestation
    • SOC 1 Type 2 and SSAE 18
  • Physical Security
    • Physical access to data centers only for authorized employees and visitors with ID and BenefitMall escort

Simple. Seamless. Secure.

Agency Workspace digitalizes the entire quote to enroll experience, allowing you to manage your clients in one secure location.

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844-iGuy-Help (844-448-9435) | DigitalSupport@benefitmall.com