June 18, 2020
Benefits provider implements helpful website resources and service model expansion
BenefitMall, the leading provider of next generation broker services, today announces the launch of a new website. Combining modern design with improved functionality, BenefitMall's latest digital platform implements easy-to-access resources for brokers, partners, and carriers. The company also expanded its service model with the addition of account executives to support broker partners.
Notable resources on the new BenefitMall website include access to prominent BenefitMall news and announcements, an online event and RSVP tool, a comprehensive resource center, an easy-to-use carrier search tool and live chat services.
"Our priority has always been to support and cultivate the growth of our broker partners," said Laura Clenney, vice president of marketing services for BenefitMall. "We created our new website with the needs of our partners in mind. The site allows visitors to conveniently access our services, technologies, products, and solutions while simultaneously highlighting our company's commitment to brokers and the distribution of health benefits."
In addition to the technological advancements on the website, BenefitMall is expanding its service model to include a designated account executive for select broker partners. The account executives serve as an added resource to aid in the efficiency of support and communication between BenefitMall and its partners.
"As a company, we are always thinking of ways we can better assist our broker partners," said Bob Love, president of the benefits division of BenefitMall. "The addition of the account executive role to our service model facilitates communication and productivity between BenefitMall and our partners and provides a more personalized approach to business."
Account executives supplement the resources currently provided by BenefitMall's sales teams to broker partners. Specifically, account executives provide ongoing business and service need support, enrollment and renewal support, and open inquiry communication. The account executives will be introduced in each BenefitMall market by end of summer.
About BenefitMallHeadquartered in Dallas, BenefitMall partners with a network of 20,000 Brokers to deliver employee benefits to more than 200,000 small and medium-sized businesses. With a dedicated focus on the broker community, BenefitMall leverages innovative technology backed by human expertise to provide the very best in broker services nationwide. Through a network of brokers and carriers, BenefitMall delivers efficient, secure, digital benefits solutions.
Owned by Management and The Carlyle Group, BenefitMall also operates HealthcareExchange.com, the leading online community for health care reform and compliance. More information is available at www.benefitmall.com.