General Agency Services for Small Groups
Today, brokers are responsible for advising on a variety of employer services. With BenefitMall, General Agency services are at the core of what we offer:
Get fast, accurate, multi-carrier quotes and customized proposals for your small groups through our proprietary online quoting tool. Create client ready proposals, plan comparisons, and employee/employer contribution options for small businesses.
New Enrollment & Carrier Approval
Track your case through your Agency Workspace as we accurately prepare your case for implementation by the carrier. Our new business team coordinates with the carrier to assure your case progresses through underwriting until issuance.
Post Enrollment Assistance
Our Customer Service Representatives act as a liaison between you and the carrier to bring resolution to issues, from requesting an ID card for an insured to researching a commission payment.
When your client's coverage is up for renewal, consult with our team to review current and new plan and coverage to ensure a smooth renewal for your clients.
Educational Services & Compliance Support
Make sense of carrier offerings, industry trends, compliance, and more through comprehensive in-person seminars, webinars, and resource guides.
Licensing and Carrier Appointments
We strive to ensure proper licensing requirements are met for each state and the details are visible to you in Agency Workspace. Access important carrier documents within the Carrier Center.