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California Broker Resources



More Victories in Q4

To help you thrive and keep your business running smoothly, we’ve compiled your key contact information and most-requested resources in a single location.

Technology | Compliance | Rewards Program | Value-Added Opportunities | Locations


New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Email: canewbuiness@benefitmall.com
Phone: 855-563-1948 (option 3)
Contact us for: New group submissions

  • Preparing new groups for carrier implementation, maintaining carrier communications during submission
  • Identifying missing information, entering enrollment date into carrier portals

Customer Service

Hours: 8am - 5pm; Monday - Friday
Email: cacustomerservice@benefitmall.com
Phone: 855-563-1948 (option 4)
Contact us for: Member issues, group issues, broker commission issues

  • Adding dependents, employee and dependent terminations, copy of ID cards
  • Terminations, address change, billing issues, reinstatements, COBRA

Digital Support

Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Help with Agency Workspace, Client Ready Quote System, Online Enrollment, BenefitMall Marketplace


Regional Technical Consultant

Mike Arambel
Schedule a Technology Demo!
Email: michael.arambel@benefitmall.com
Contact me to: Schedule a demo of BenefitMall Marketplace, Agency Workspace, Client Ready Quote System, or Online Enrollment

Giving You a Competitive Edge

BenefitMall Marketplace provides online access to all users for employer and employee self-service, enhanced security to protect PII and PHI, reduced data entry with a digital quote to enroll process, and carrier connectivity for efficient and accurate processing.

BenefitMall Compliance Centre Logo

Visit BenefitMall's Compliance Center for...

  • Broker Compliance News Alerts
  • Webinar Library
  • Compliance Resources
  • Podcasts
  • Products & Services


Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

Non-Medical & Value-Added Opportunities

Offering non-medical plans such as dental, vision, life, and disability along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.

California Locations

location_on Location

Woodland Hills

21550 Oxnard Street Suite 400, Woodland Hills, California (CA), 91367