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844-iGuy-Help

Mid-Atlantic Regional Broker Resources

More Support. Less Hassle. More Sales.

Baltimore

Be Unstoppable

To help you thrive and keep your business running smoothly, we’ve compiled your most-requested resources and key contact information in one location—because we know what makes you unstoppable is YOU.

Technology | Rewards Incentive Program | Value-Added Opportunities | Locations

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New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Email: ma-newbusiness@benefitmall.com
Phone: 800-825-6650
Contact us for: New group submissions

  • Preparing new groups for carrier implementation, maintaining carrier communications during submission
  • Identifying missing information, entering enrollment date into carrier portals
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Customer Service

Hours: 8am - 5pm; Monday - Friday
Email: BMS@benefitmall.com
Phone: 800-825-6650 (option 0)
Contact us for: Member issues, group issues, broker commission issues

  • Adding dependents, employee and dependent terminations, copy of ID cards
  • Terminations, address change, billing issues, reinstatements, COBRA
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Digital Support

Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Agency Workspace, Client Ready Quote System, Online Enrollment, BenefitMall Marketplace

  • Login help, system issues
  • System questions, navigation, walk throughs
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Secure Submission

ecurely submit your client's manual enrollments quickly and easily with Secure Submission—now available directly from the Quick Actions toolbar in Agency Workspace!

  • Quicker and easier navigation

Learn more

Technology Solutions that Give You a Competitive Advantage

Next Generation Services & Digital Technology

Meet your customers where they are—online. BenefitMall's next generation technology wrapped in best-in-class services offers the expertise you can count on for seamless quoting to enrollment. Efficient, secure, digital benefits solutions that keep you and your clients safe.

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Visit the Compliance Center for...

  • Broker Compliance Alerts
  • Webinar Library
  • Compliance Resources
  • Podcasts
  • Continuing Education
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Simple. Seamless. Secure.

Agency Workspace is your single, seamless, and secure online location to manage your entire BenefitMall book of business—from quote to enrollment.

Visit the Agency Workspace page to access additional resources.

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More Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

Value-Added Opportunities

Offering non-medical plans such as dental and vision along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.

Mid-Atlantic Locations

Towson

501 Fairmount Ave Suite 400, Towson, Maryland (MD), 21286