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844-iGuy-Help

Mid-Atlantic Broker Resources

Baltimore

More Solutions. Less Obstacles. More Victories.

To help you thrive and keep your business running smoothly, we’ve compiled your key contact information and most-requested resources in a single location.

Technology | Compliance | Rewards Program | PEO | Value-Added Opportunities | Locations

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New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Email: ma-newbusiness@benefitmall.com
Phone: 800-825-6650
Contact us for: New group submissions

  • Preparing new groups for carrier implementation, maintaining carrier communications during submission
  • Identifying missing information, entering enrollment date into carrier portals
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Customer Service

Hours: 8am - 5pm; Monday - Friday
Email: BMS@benefitmall.com
Phone: 800-825-6650 (option 0)
Contact us for: Member issues, group issues, broker commission issues

  • Adding dependents, employee and dependent terminations, copy of ID cards
  • Terminations, address change, billing issues, reinstatements, COBRA
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Digital Support

Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Help logging into, accessing, or navigating Agency Workspace, Client Ready Quote System, Online Enrollment

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Regional Technical Consultant

Shaun Landers
Schedule a Technology Demo!
Email: shaun.landers@benefitmall.com
Contact me to: Schedule a demo of Agency Workspace, Client Ready Quote System, or Online Enrollment

Next Generation Services & Digital Technology

Meet your customers where they are—online. BenefitMall's next generation technology wrapped in best-in-class services offers the expertise you can count on for seamless quoting to enrollment. Efficient, secure, digital benefits solutions that keep you and your clients safe.

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Visit the Compliance Center for...

  • Broker Compliance News Alerts
  • Webinar Library
  • Compliance Resources
  • Podcasts
  • Products & Services
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More Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

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Discover the Power of PEOs

A Professional Employer Organization (PEO) is a comprehensive solution for streamlining a range of HR functions such as employee benefits, payroll, and compliance—allowing businesses to focus on core operations while ensuring efficiency and cost containment.

BenefitMall's PEO specialists use their expertise to match your customers to the PEO provider that best fits their needs and supports your clients' growth.

Non-Medical & Value-Added Opportunities

Offering non-medical plans such as dental, vision, life, and disability along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.

Mid-Atlantic Locations

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Towson

501 Fairmount Ave Suite 400, Towson, Maryland (MD), 21286