New Jersey & Pennsylvania Broker Resources


More Solutions. Less Obstacles. More Victories.

To help you thrive and keep your business running smoothly, we’ve compiled your key contact information and most-requested resources in a single location.

Technology | Compliance | Rewards Program | PEO | Value-Added Opportunities | Locations


New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Phone: 866-393-2655
Contact us for: New group submissions

  • Preparing new groups for carrier implementation, maintaining carrier communications during submission
  • Identifying missing information, entering enrollment date into carrier portals

Customer Service

Hours: 8am - 5pm; Monday - Friday
Phone: 800-350-0500 (option 2, then option 6)
Contact us for: Member issues, group issues, broker commission issues

  • Adding dependents, employee and dependent terminations, copy of ID cards
  • Terminations, address change, billing issues, reinstatements, COBRA

Digital Support

Hours: 8am - 7pm; Monday - Friday
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Help logging into, accessing, or navigating Agency Workspace, Client Ready Quote System, Online Enrollment, BenefitMall Marketplace


Regional Technical Consultant

Kellan Huntley
Schedule a Technology Demo!
Contact me to: Schedule a demo of BenefitMall Marketplace, Agency Workspace, Client Ready Quote System, or Online Enrollment

Giving You a Competitive Edge

BenefitMall Marketplace provides online access to all users for employer and employee self-service, enhanced security to protect PII and PHI, reduced data entry with a digital quote to enroll process, and carrier connectivity for efficient and accurate processing.

BenefitMall Compliance Centre Logo

Visit the Compliance Center for...

  • Broker Compliance News Alerts
  • Webinar Library
  • Compliance Resources
  • Podcasts
  • Products & Services

More Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

PEO Body Pic2.

Discover the Power of PEOs

A Professional Employer Organization (PEO) is a comprehensive solution for streamlining a range of HR functions such as employee benefits, payroll, and compliance—allowing businesses to focus on core operations while ensuring efficiency and cost containment.

BenefitMall's PEO specialists use their expertise to match your customers to the PEO provider that best fits their needs and supports your clients' growth.

Non-Medical & Value-Added Opportunities

Offering non-medical plans such as dental, vision, life, and disability along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: | (925) 969-3203.

New Jersey & Pennsylvania Locations

location_on Location


354 Eisenhower Parkway Suite 2850, Livingston, New Jersey (NJ), 07039

844-iGuy-Help Contact iGuy