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New Jersey & Pennsylvania Regional Broker Resources

More Support. Less Hassle. More Sales.


Be Unstoppable

To help you thrive and keep your business running smoothly, we’ve compiled your most-requested resources and key contact information in one location—because we know what makes you unstoppable is YOU.

Technology | Rewards Incentive Program | Value-Added Opportunities | Locations


New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Email: newbusiness@benefitmall.com
Phone: 866-393-2655
Contact us for: New group submissions

  • Preparing new groups for carrier implementation, maintaining carrier communications during submission
  • Identifying missing information, entering enrollment date into carrier portals

Customer Service

Hours: 8am - 5pm; Monday - Friday
Email: NJcs@benefitmall.com
Phone: 800-350-0500 (option 2, then option 6)
Contact us for: Member issues, group issues, broker commission issues

  • Adding dependents, employee and dependent terminations, copy of ID cards
  • Terminations, address change, billing issues, reinstatements, COBRA

Digital Support

Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Agency Workspace, Client Ready Quote System, Online Enrollment, BenefitMall Marketplace

  • Login help, system issues
  • System questions, navigation, walk throughs

Secure Submission

Securely submit your client's manual enrollments quickly and easily with Secure Submission—now available directly from the Quick Actions toolbar in Agency Workspace!

Learn more

Technology Solutions that Give You a Competitive Advantage

BenefitMall Marketplace Powered by Ease®

Meet your customers where they are—online with a completely digital solution for the modern workforce: BenefitMall Marketplace powered by Ease. It’s secure, paperless, cohesive, and available to our brokers at no cost—and it’s something no other general agency can offer.

Not yet using BenefitMall Marketplace?

What are you waiting for? Schedule your free demo today with your Regional Technical Consultant!


Regional Technical Consultant

Shannon Andress
Schedule your demo

BenefitMall Compliance Centre Logo

Visit the Compliance Center for...

  • Broker Compliance Alerts
  • Webinar Library
  • Compliance Resources
  • Podcasts
  • Continuing Education

Simple. Seamless. Secure.

Agency Workspace is your single, seamless, and secure online location to manage your entire BenefitMall book of business—from quote to enrollment.

Visit the Agency Workspace page to access additional resources.


More Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

Value-Added Opportunities

Offering non-medical plans such as dental and vision along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.

New Jersey & Pennsylvania Locations


354 Eisenhower Parkway Suite 2850, Livingston, New Jersey (NJ), 07039

Red Bank

331 Newman Springs Road Bldg. 1 Suite 106, Red Bank, New Jersey (NJ), 07701