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Texas Regional Broker Resources

More Support. Less Hassle. More Sales.


Be Unstoppable

To help you thrive and keep your business running smoothly, we’ve compiled your most-requested resources and key contact information in one location—because we know what makes you unstoppable is YOU.

Technology | Rewards Incentive Program | Value-Added Opportunities | Locations


New Business Submissions

Hours: 8am - 5pm; Monday - Friday
Email: txnb@benefitmall.com
Phone: 888-338-6293 (option 4)
Contact us for: New group submissions

  • Preparing new groups for carrier implementation, maintaining carrier communications during submission
  • Identifying missing information, entering enrollment date into carrier portals

Customer Service

Hours: 8am - 5pm; Monday - Friday
Email: txcustomerservice@benefitmall.com
Phone: 888-338-6293 (option 2)
Contact us for: Member issues, group issues, broker commission issues

  • Adding dependents, employee and dependent terminations, copy of ID cards
  • Terminations, address change, billing issues, reinstatements, COBRA

Digital Support

Hours: 8am - 7pm; Monday - Friday
Email: DigitalSupport@benefitmall.com
Phone: 844-iGuy-Help (844-448-9453)
Contact us for: Agency Workspace, Client Ready Quote System, Online Enrollment, BenefitMall Marketplace

  • Login help, system issues
  • System questions, navigation, walk throughs

Secure Submission

Securely submit your client's manual enrollments quickly and easily with Secure Submission—now available directly from the Quick Actions toolbar in Agency Workspace!

Learn more

Technology Solutions that Give You a Competitive Advantage

BenefitMall Marketplace Powered by Ease®

Meet your customers where they are—online with a completely digital solution for the modern workforce: BenefitMall Marketplace powered by Ease. It’s secure, paperless, cohesive, and available to our brokers at no cost—and it’s something no other general agency can offer.

Not yet using BenefitMall Marketplace?

What are you waiting for? Schedule your free demo today with your Regional Technical Consultant!


North & South Texas

Shaun Landers
Schedule your demo


Central Texas

Mike Wilbanks
Schedule your demo

BenefitMall Compliance Centre Logo

Visit the Compliance Center for...

  • Broker Compliance Alerts
  • Webinar Library
  • Compliance Resources
  • Podcasts
  • Continuing Education

Simple. Seamless. Secure.

Agency Workspace is your single, seamless, and secure online location to manage your entire BenefitMall book of business—from quote to enrollment.

Visit the Agency Workspace page to access additional resources.


More Rewarding Ways to Celebrate Your Success

The BenefitMall Annual Summit Trip and the Power of YOU rewards have been combined into one amazing annual incentive program. You can now qualify for one of three reward tiers when you place new business with BenefitMall. Southern California's legendary laid-back luxury awaits you and a guest when you qualify for the top tier reward—the 2024 BenefitMall Summit at the iconic Waldorf Astoria Monarch Beach Resort & Club.

Value-Added Opportunities

Offering non-medical plans such as dental and vision along with value-added products and services that offer tax advantages or keep your customers compliant can help set you apart from your competition.

Contact Patti Reimer, your Value-Added Sales Executive to learn more: patti.reimer@benefitmall.com | (925) 969-3203.

Texas Locations


12912 Hill Country Boulevard Suite F-236, Austin, Texas (TX), 78738


12404 Park Central Dr. Suite 400S, Dallas, Texas (TX), 75251

Fort Worth

6100 Western Place Suite 801, Fort Worth, Texas (TX), 76107


10375 Richmond Avenue Suite 500, Houston, Texas (TX), 77042

San Antonio

7330 San Pedro Avenue Suite 400, San Antonio, Texas (TX), 78216